This product is designed for business users and offers ‘smart’ capabilities including automated report building (based on the data set in use) and assisted predictive analysis.
To optimise operational costs, Miki Travel needed to gain a detailed view of its overheads - but reporting with spreadsheets made the process complex, time consuming and error-prone.
especially when they remember the pain of using spreadsheets! “With regards to Logicalis, it is really fantastic to have access to a Technical Account Manager, to have someone to exchange ideas with and provide extra consultancy advice and guidance when and if we need it.
We’re also really pleased with the Logicalis Helpdesk self service portal, Support Works; this has really led to a transparent process of calls being opened and documenting progress that is refreshing to see.” IBM Cognos BI is an integral part of our business.
Cognos Analytics is a true enterprise BI toolset combining self-service dashboards and ad-hoc analysis with production reporting, all within one modern analytics and BI platform.
It delivers all the features of the ‘data discovery’ type products plus: Watson Analytics offers a way-in to advanced analytics without the complexity.The only extra expense we had was purchasing the relevant ODBC connectors to “talk” to the member contact systems from our DW”.A complex report, it is still being utilised over a year later.“IBM Cognos BI is an integral part of our business,” states Nick, “with so many departments finding ways to add value in their efforts through use of the various Studios it would be inconceivable for us to work without it.” He continues, “People needed more control, and the ability to choose when to run reports, which they now have, and it has really made a difference to the way they work”The Solution“IBM Cognos BI allows us flexibility; a member of the Customer Services department wanted some alternative ways to run reports on customer correspondence, having previously worked for a major bank where an expensive reporting solution was implemented and held up as a gold standard to aim towards”.Nick ran the project, pulling information from many different data sources into one report in a standard format utilising IBM Cognos Framework Manager Report studio; “The bank in question spent 6 figure sums on purchasing a reporting solution to deliver this.Key Benefits Gamesys are very much a business keen to stay at the cutting edge of technology, and see it as a core component of growing their business.Nick explains, “We seek knowledge and technology, and want to be at the forefront; if anything is out there that will help us grow our business we will make sure we can access it.Migrating to IBM Cognos BI 10.1 was part of this approach.” Various departments at many different levels of the business use IBM Cognos BI, including international offices.“People really appreciate the benefits of using IBM Cognos…They have focused on developing best of breed online instant win, slots, bingo and casino games.Gamesys are one of the UK’s most dynamic online gaming businesses, and have continually used an innovative approach in their adaption of IBM Cognos Business Intelligence.