You can also run a 90 degree service wash monthly using our Limescale which will hygienically clean your machine, and prevent the smell reoccurring.
If your machine fails to remove the fabric conditioner from the appropriate compartment, it is likely there is a blockage within the detergent dispenser itself.
We recommend you remove the detergent dispenser drawer and clean using hot soapy water to remove any blockages and re-try the wash process.
Finally check that the feet are level and the Hotpoint washing machine is not too low at the front as this could prevent the fabric conditioner being rinsed away.
If you need further assistance please call Hotpoint customer service on 03Many of our newer Hotpoint washing machine have a series of indicator lights, which flash to indicate a possible fault.